‘Ere. I Wanna tell you story (that’s my Max Bygraves impersonation, by the way…)Are you sitting comfortably? Then I’ll begin.This is a story about a massive telephone billing cock-up, distressed and angry deafies (myself included), Twitter power and – oh the irony – the utter failure of a telecommunications company to communicate effectively.
Archive for the ‘Hearing stuff’ Category
Working with hearing loss
Overview of a comms cock-up
Posted by Carol on 16/09/2011
Posted in Communications, Hearing stuff, Misc | Tagged: action on hearing loss, Ofcom, plusnet, text relay, twitter | 4 Comments »
Is ‘handicapped’ ever acceptable?
Posted by Carol on 07/09/2011
This is a quick post. I have to get something off my chest…
Yesterday, on Twitter, someone I follow used the term “aurally handicapped”. This was in relation to a story about deaf children in Sri Lanka.
Now, obviously, the acceptable terminology used in different countries to refer to disability is a wide and varied thing. But here in the UK (and, I would have thought, in the US where this Tweeter is from) ‘handicapped’ is a word you just don’t use – isn’t it? Is it ever acceptable?
As someone with hearing impairment (a term some people disapprove of, but my chosen descriptor) I was stunned to read that clunky phrase. It was clearly something repeated from the Sri Lankan press. But from a deaf advocate, it was insensitive to say the least.
Oh Lordy. Am I over-reacting? Am I turning into some kind of dreadful PC word watcher?
I don’t think so. I think I was just shocked. It just shows how powerful words can be. I can’t recall the last time I heard the word ‘handicapped’ being used in this way.
Things have changed a lot since the 1970s.
Posted in Hearing stuff, Words | Tagged: aurally handicapped, disability, handicapped, hearing impairment, politically correct | Leave a Comment »
Get networking with me
Posted by Carol on 04/07/2011
Sometimes, if things don’t exist you have to create them yourself.

Well, that’s what I think anyway. So – I’m going to try and set up a networking group for working professionals who happen to be hearing impaired.
The idea initially is that this would be a place to share tips, skills, ideas, moans…
If it gained any ground, then I’d like it to be somewhere that people could find support or advice on working-type things.
God knows, I could’ve done with this kind of thing at the start of the year but couldn’t find anything – hence my attempt to set something up.
I’ve bored a few people with this already on Twitter and LinkedIn and there seems to be little bit of interest. But surely there must be more? Read the rest of this entry »
Posted in Business, Hearing stuff | Tagged: action on hearing loss, deaf, hard of hearing. business, networking | 4 Comments »
I am going deaf…
Posted by Carol on 20/04/2011

What’s the most challenging aspect of running a successful business in these economically challenged times?
Attracting new clients? Getting people to actually pay for work done? Charging the right fee?
For me it’s simple: going deaf.
Yes, you heard me.
It’s been a pretty dreadful few months as I have rapidly lost the ability to use a regular phone, can no longer hear the radio (it’s just noise) and have to watch tv with subtitles – something I only only used to do if there was a fancy foreign film on.
Day-to-day living is hard enough – but what about the business? I have to earn a living and I have to get on with it. But how? Read the rest of this entry »
Posted in Hearing stuff | Tagged: Business, communication, deaf, disability, hard of hearing, writing | Leave a Comment »

